FAQ & PC Setup

Delivery is fully automatic. As soon as the payment system confirms the transaction (usually a few seconds to 1-2 minutes), the license key and a link to the instructions instantly appear in your dashboard, and are also sent to the email you registered with.

Most of our products support all modern operating systems, including Windows 10 (build 20H2 and above) and Windows 11. Every product page in the catalog always has a "System Requirements" block listing the exact supported OS versions and CPUs.

We only sell products with "Undetected" status and closely monitor anti-cheat updates. However, no 100% guarantee against bans exists anywhere. Using any third-party software is a risk you take on yourself. To minimize risk, we recommend using the built-in HWID Spoofer and playing as "legit" as possible (avoiding reports from other players).

When a game ships a major patch or updates its anti-cheat, our software developers temporarily take servers offline to update offsets and run security checks. During this period the product status changes to "Updating". You should not launch the product during this time. Your active subscription time is frozen and compensated once maintenance is over.

Due to the nature of digital goods (license keys), refunds "on a whim" or because "your PC couldn't handle it" are not issued. A refund or key replacement is only possible if the key issued by the system was defective from the start (a database error). To confirm this, you will need to provide a continuous screen recording from the moment of purchase to the activation attempt.

Don't panic, this is a common situation related to Windows settings (e.g. Secure Boot enabled, antivirus conflicts, or missing Visual C++ libraries). In your dashboard, next to your purchased key, there is an "Instructions & launch" button. Carefully follow all the steps there, installing the programs listed above. If the issue persists, our support team can help you set up your PC remotely.